EXCHANGE AND REFUND

Privacy Policy
Your privacy matters to us. Any personal information shared through messages, order forms, or communication channels is strictly used for processing and delivering your order. We will never share your details with third parties.

Order, Refund & Exchange Policy

Orders can be placed through our website or via Instagram DMs for a personalized experience.

Custom-Made Orders: All custom pieces are made exclusively for you. No refunds are offered once production begins.

Ready-to-Wear (RTW): Exchanges are accepted within 7 days of delivery for unused items returned in their original condition.

Modifications: Alterations or adjustments may be applied depending on the request and feasibility.

Shipping Policy

We ship across Egypt using trusted courier services.

Estimated delivery time: within 5 business days, depending on production and destination.

Shipping fees are calculated based on location and communicated during order confirmation.

Terms & Conditions
By placing an order, you agree to:
✔ Provide accurate sizing, address, and contact details.
✔ Approve any custom design confirmations when requested.
✔ Understand that minor variations may occur due to the handcrafted nature of our pieces.

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EXCHANGE AND REFUND